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How do I return an item from an international order that shipped directly from the vendor?

To return an item shipped from the vendor:

  • Check your shipment invoice to find specific return instructions for the item you ordered.
  • If you're unable to locate return instructions on the shipment invoice, please email: and include the following:
  • Order number
  • Description of item(s) you wish to return
  • Reason for the return


8. Can I exchange an item from my international order?
9. Can I return a gift I received from an international order?
10. How do I receive credit for items returned from my international order?

1. How can I process my return
2. What is the return and exchange policy?
3. How long does it take for refunds to come through?
4. Do I get free returns at
5. How do I return a gift purchased on
6. How do I return an international order?

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