RETURNS POLICY & PROCESS
" Fashionbarnshop.com " Commitment product customer signature 14 Days of product accessories and packaging remain intact and be sold complete, we will provide you with return service. Category-specific return policy return policy details shall prevail. Particularly valuable merchandise return policy with the provisions of the special product return instructions shall prevail. General merchandise from the date of actual receipt 14 days to provide return service, customers must mail the form to firstname.lastname@example.org, make statements and requirements; access to " fashionbarnshop " Customer service agreed to return only after complying with the provisions. Special goods and valuable merchandise return policy product specific sales page " public notice " policy shall prevail. Precious commodity value exceeds $ $1000 above in addition to quality problems existed in 48 hours within mail application through to return merchandise. Beyond 48 hours does not accept any reason for returned goods.
A; General product recall
" Fashionbarnshop " Customers will be 14 Days to common merchandise return service , Clients are responsible to express return merchandise (do not choose to pay), return address Manpower sent text messages to prospective customer pays fee for returned merchandise return. " Fashion barn " after receipt of the returned goods to check if the goods are packed, complete accessories without malicious damage , 7 days to complete return refund, Refunds will be paid when a customer pays a way back into account.
B: Ordinary commodity exchange
General merchandise from the date of actual receipt 14 Within a day, to provide Exchange services can only be replaced when the replacement is a homogeneous commodity. When price variance," fashion barn " will not return the difference in cash, we will refund the customer in " fashion barn " account can be used for the next shopping. Differential partial enough customers must pay with different methods. Replacement of " fashionbarnshop " pay a replacement delivery costs for the second time.
C: Special commodity, precious commodities exchange goods
Return policy product specific sales page " Public notice " Policy shall prevail.
D: Discount merchandise
Limited time sale merchandise, buy merchandise, discount less than 3 Discount merchandise, returns will not be accepted, accepted only in similar goods in replacement. Replacement second jifei customer.
1 ） " Fashionbarnshop " Delivery of orders: actual customer signature date considered as the actual date of receipt;
2 ） " Fashionbarnshop " Delivery of orders: actual delivery date as a third-party logistics platform shall prevail. Signature date if the customer cannot effectively feedback, the "fashionbarnshop" according to distance from the customer manual confirmation of factors such as the actual arrival date.
3 ) The customer should ensure that when you return, product packaging, tag, identifies the complete goods unused, no dirty, damaged (for example, does not modify the dimensions, laundry, leather Wax, embroidery, etc), and that invoices, goods, accessories, manuals, giveaways and posted return merchandise you want, otherwise will influence processing returns. Special Note: shoes packaging damage (including parcel fillers, case, or directly around the tape outside the outer packing bags and shoe boxes), and uppers, soles worn, there are wear marks , shall not be dealt with refund.
4 ) When customers purchase goods " Fashionbarnshop " Web invoice, when handling the return or change of order amount of replacement, invoice together with the goods need to be returned. Customer shall properly keep the invoice, if invoice is missing, damaged, altered, will not be able to handle the return.
5 ) Customers " Fashionbarnshop " Net with their nodal points in Exchange for commodities, sent packages or promotions, gifts, returns will not be accepted.
6 , Except without indicating the refund rules appear if you need to replace the handle. " Fashionbarnshop " will be performed in accordance with the special policies or rules.
Does not apply for refund:
1 ) Any products sold from this website and does not apply for return;
2 ) Any used merchandise, not handle the return, but there are quality problems, except;
3 ) Sealed original packaging has been opened or damaged (if the disposable or rubber seal is opened or damaged), does not apply for return;
4 ) Any quality problems arising from abnormal use and custody of goods does not apply for return;
5 ) In order to pay, ordinary mail, registered mail, return of goods, does not apply for return and replacement.
6 ) Product hang tag, label, receiving, invoice and various packaging integrity, loss or defect will not be able to handle the return;
7 ) Pictures and information are for reference only, due to different lighting and shooting color difference may cause the display product image and real have a certain color, everything is subject to physical, with photographs Physical color difference requirements and returned goods will not be accepted.
8 ) If you receive when buying gifts, return all gifts sent by mail with the back to, and ensure that the gift pack is complete and unused, such as missing or damaged, unable to handle the returned Goods.
9 ) Packaging appearance change of product, such as packaging tape wrapped around damaged, variant, dirty, unable to handle the return.
10 ) Customers to products that have been modified, no quality problems and will not return.
Goods sold on this website, such as three packs of goods within stipulated by the State, replacement of goods according to the relevant State policies and regulations.
Return policy details:
1 , Shoes boots categories:
Product sign 14 Days of unused and packaged as commodities remain intact and be sold complete accessories, we will provide a full return of service. When you return, please be sure to be kept in such branded packaging, accessories, labels, brochures, event of invoice or gift be returned together with the goods. Packing damage or loss of goods, even in the return delivery, you also cannot be (quality issues).
2 , Bags merchandise:
Product sign 14 Days of unused and packaged as commodities remain intact and be sold complete accessories, we will provide a full return of service. When you return, please be sure to keep intact the brand packaging, accessories, labels, brochures, event of invoice or gift be returned together with the goods. Packing damage or loss of goods, even during the refund period , you also cannot be (quality issues).
3 , Clothing products:
Product sign 14 Days of unused and packaged as commodities remain intact and be sold complete accessories, we will provide a full return of service. When a replacement, please be sure to remain intact, brand packaging, accessories, labels, brochures, event of invoice or gift be returned together with the goods. Packing damage or loss of goods, even during the refund period , you also cannot be (quality issues).
4 Underwear products:
Returns policy : Underwear product is a special commodity ( Including : bra class, and underwear class, and home class, and warm class, and plastic body class, and socks category, and vest class, and hit end of class, and erotic class, and underwear enjoy pieces class, and swimwear class,) non-products quality problem, in principle not provides return service; not allows returned cargo of conditions: underwear, and plastic pants is personal health supplies, non-quality problem not To returned cargo; by wearing, and washing, and defaced, and damaged,, and effects II times sales of merchandise, and has modified processing Hou of merchandise no returned cargo; giveaway, and hanging cards, and accessories, and outside packaging has damaged or lost, no returned cargo; has opened according to of invoice or sales detail single lost, no returned cargo; silk class merchandise in shipping Qian are has strictly test quality, this class merchandise Extremely easy to damage, so if you subscribe to such goods, please be sure to receive merchandise on the spot inspection product quality, if you have any questions please contact customer service immediately.
5 , Cosmetics, and personal care products:
Courier delivery after the arrival, inspection, once received, no quality problems are not exchangeable.
6 , Bedding:
Bedding supplies, personal hygiene products, not quality problems not return, combo kit cannot be restored once scrapping packaging will not be able to return it. When a replacement, please be sure to keep up good brand packaging, accessories, labels, brochures, event of invoice or gift be returned together with the goods. Packing damage or loss of goods, even during the refund period , you also cannot be (quality issues). Product after use as a result: shrinking, bleaching, kaixian, breakage and other problems, and required relevant departments to carry out testing, test results show for quality issues, inspection agencies, according to inspection reports, we will be processed in accordance with the relevant national laws and regulations.
7 , Watches items:
Courier delivery after the arrival, inspection, once received, no quality problems are not exchangeable.
8 、 Jewelry categories:(1) jeweler items, not quality problems not return. Customer product signed for 3 months, if there is quality problem, go to the local quality supervision departments - jewels jade quality supervision and inspection Center for testing, such as test reports confirm that are quality problems, please contact your customer service center to handle returns. When you return, Please be sure to product packaging, accessories, identification certificate, a description, and so returned along with the goods. (2) ancillary identification issued by the National Center for gem identification certificate of fine jewelry, if you have any questions about this, please go to the certificate issued by an accreditation body for review.
9 , Wedding dresses products:
Wedding dresses custom product quality problems of non-return will not be accepted. Orders, such as for personal reasons to cancel the order, please order 24 hours suggested that expiration will not be addressed. Transcendental goods receipt when you receive goods. Sign if they found quality problems, make photo cards and receiving completed 24 hours to return the application, it will not be processed on return. Wedding dress pictures used in all the pictures due to differences in environment, lighting, angle and display resolution, image colors may colors differ in kind, it is subject to physical, chromatic aberration is not part of the quality problem. Customizing the product lifelong maintenance, free (except discounted items), modified fan Wai: size and length (excluding lace), reinforcing the bead and reinforcing lace flowers.
10 , Household goods:
Glassware, ceramic products, such purchases are a specific commodity, non-quality will not be refund. As a result of quality problems, please collect after the arrival of 14 days of processing, not return. Massagers and household electric appliances products once signed will not return on non-quality; as a result of quality problems, please go to the relevant network for testing, quality machine frame according to the inspection report before they can handle the return.
Product quality control
Quality time: " Fashion barn " After having received your returned merchandise 2-3 Complete quality control. 1, quality control through: quality through, you return merchandise in accordance with " fashion barn " return standard " Fashion barn " for your return and replacement service. 2, QC failed: return quality does not meet standards," fashion barn " will take the goods to pay refund to you.