What is the return and exchange policy?

Click here to initiate your return online!

  • You may return or exchange most items, including sale items, at 15 days after purchase. Over 15 days the return system is not accept any return request.
  • Although we do 15 days time limit on returns, there may be some exceptions. For items with special return guidelines. 
  • Certain dresses will be delivered with a fashionbarnshop’s “Authentic-tag” attached. Once the “Authentic-tag” is removed, merchandise cannot be returned.

We will not accept a return of merchandise that has been:

  • Worn
  • Washed
  • Damaged
  • Used
  • Altered
  • Evening Dresses and Bridal , any Electrics, 
  • Luxury Handbag products ( Unit price more than five hundred dollars).

 Merchandise should be returned:

  • New and unused.
  • With fashionbarnshop’s “Authentic-tag” and designer garment tags still attached.
  • With any accompanying materials that were included in the original, such as:
  • Belts and other accessories.
  • Designer packaging, including:
  • Authenticity cards.
  • Dust bags.
  • Leather tags.
  • Any wrong size and Damaged goods shipping from us .MUST make return after received "return shipping label" from us by email with 7 days. will no longer accept expired.   

Merchandise may not be accepted and your credit may be forfeited if tags are missing or garments are damaged, soiled or altered. If merchandise is not accepted, it may be redelivered to you.


3. How long does it take for refunds to come through?
4. Do I get free returns at fashionbarnshop.com?
5. How do I return a gift purchased on fashionbarnshop.com?
6. How do I return an international order?
7. How do I return an item from an international order that shipped directly from the vendor?
8. Can I exchange an item from my international order?
9. Can I return a gift I received from an international order?
10.How do I receive credit for items returned from my international order?

1. How can I process my return fashionbarnshop.com?